SHIPPING INFORMATION
You will typically receive your order in 2-15 days from the date that it is placed for priority shipping.
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:Processing time: Order verification, quality check and packaging.
1. The items will be shipped within 2-15 business days after you place the order.
ABOUT INTERNATIONAL ORDERS & DELIVERIES DURING COVID-19
1.Due to COVID-19, air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.To learn more about Roracora COVID-19 response, Please contact us: support@semmil.com
2. Shipping Method: Delivery time varies with shipping method. Time in transit varies depending on where you're located and where your package is coming from. You can also check the follow form for more detail about the delivery time:
Affected by the coronavirus epidemic, it may lead to extension of the delivery time. In some areas or countries with serious epidemic , the delivery time may be twice as much as the normal standard.
Shipping Method | Delivery Time | Area |
Standard Shipping | 5-12 days | North America (USA ) |
5-12 days | Oceanica (Australia) | |
5-12 days | Europe (France Germany Belgium Luxembourg Netherlands) | |
5-12 days | Europe (Sweden Portugal Italy) | |
5-12 days | Europe (England) | |
5-12 days | Europe (Finland Iceland Switzerland The Czech Republic Greece Austria) | |
5-12 days | Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia) | |
5-12 days | North America (Canada Mexico) | |
7-15 days | South America (Columbia Chile Peru Argentina Venezuela Ecuador) | |
7-12 days | Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Iran Israel Saudi Arabia Cyprus Palestine) | |
5-12 days | Europe (Croatia Ukraine Georgia Spain Russia) | |
5-12 days | Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea) | |
5-12 days | Oceanica (New Zealand) | |
Expedited Shipping | 2-5 days | Europe (Norway Denmark Sweden Finland France Ireland Belgium Netherlands Luxembourg Switzerland Germany Austria The Czech Republic Slovakia Poland Spain Portugal Italy Croatia Slovenia Romania Greece Hungary Ukraine Latvia Lithuania Georgia Estoni) Europe England |
2-5 days | North America (USA Canada Mexico) | |
2-5 days | South America (Columbia Chile Peru Brazil Argentina Venezuela Ecuador) | |
3-7 days | Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Israel Saudi Arabia Cyprus Palestine) | |
2-5 days | Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea) | |
2-5 days | Oceanica (Australia New Zealand) |
Thank you for shopping at Semmil
√ Fast Refund-100% Money Back Guarantee
√Customers will only be charged once for shipping costs (this includes returns);No-restocking to be charged to the consumers for the return of the product.
If you are not entirely satisfied with your purchase, we're here to help.
Exchange or Return for a Refund
The products can be returned within 30 days after they have been received. A new product may be exchanged for another product or returned for a refund.
To be eligible, please make sure that.
-The product is in its original packaging
-The product isn't used or damaged
Products that do not meet these criteria will not be considered for return.
To return the products, please submit items change request to customer service support@semmil.com
Please contact our Customer Service to get the return address and don't return the item to the address listed on our webiste .
Most returns are processed within 7 business days after we receive your package.
We’ll issue the refund to your wallet in amount of few days if we are not otherwise informed to refund to your payment account in advance. Wallet balance can be used on your next purchase or be withdrawn to your payment account. Once your refund has been issued, you will receive a confirmation email.
We do not accept any request of exchange&return once the "specials" are sold.
Purchase Not Eligible for Return:
-Final sale item(s) is not eligible for return or exchange.
-Swimwear is not eligible for return or exchange.
-Swimwear can only be returned/exchanged if it is defective/damaged or wrong item.
-You must email us a picture showing the problem/defect when you submitting the return/exchange request.
After you receive confirmation from our customer service, please send the product along with the product list which includes the product ID. A tracking No. of the returning parcel is required; we will deal with the product exchange or refund after we get your returning parcel.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Order Cancellation
We offer full refund if the order is cancelled within 24 hours of your purchase.
You should submit an order cancellation request to our customer service: shine@users-care.com
once you decide to cancel the order.
For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fee.
We will NOT accept order cancellation request if the orders have been shipped.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-15 business days.
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shine@users-care.com
Please contact our Customer Service to get the return address and don't return the item to the address listed on our webiste.
I'm looking for a mother of the bride dresses,I found my favorite dress here.Very nice!!! It's of good quality I left at a good price I highly recommend them.
I have ordered skirts many times, delivery is very fast, good quality, perfect size, I will order again. I wish you greater success
Wooow is a super cute dress,like this black dress!very elegant!great value!good material!Perfect for a cocktail or party.
I've had my eye on it for a while and now I ordered it as part of the New Year sale, it's simply gorgeous and I already love it.
Very cool! The collection in the store covers reality, place an order online, look at the photos and get what you ordered!I loved my dress, I'll wear it for about fifteen years. I love the fabric, the decorations.
A beautiful dress! It is very comfortable, you can put it on with a bra because the strap it has allows it. Very light. It's beautiful and elegant.
Absolutely beautiful dress, I bought this for my son's wedding, perfect love!!It's very elegant to wear and the quality of the material is very good.
Near perfect for me.The dress fits great, is comfortable and beautiful, something this camera can't do, it's beautiful. I recieved many compliments at the prom! Recommend!
What follows is definitely what is shown in the picture, the material feels great! Mine also came with a corset (which I actually forgot to order), but I'm so glad I got it!